Viceroy Riviera Maya, a Luxury Villa Resort | Playa del Carmen | Mexico

Riviera Maya Playa Xcalacoco Fracc 7, 77710 Playa del Carmen, Mexico

➤ Viceroy Riviera Maya, a Luxury Villa Resort | Quintana Roo

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Experience world-class service at Viceroy Riviera Maya, a Luxury Villa Resort
Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa situated in the tropical rainforest features a restaurant.

The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available.

This pet-friendly resort hosts a spa and wellness centre offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available.

The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.


Room choices in Viceroy Riviera Maya, a Luxury Villa Resort

Viceroy Riviera Maya, a Luxury Villa Resort Services

Pets Pets are allowed on request. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Bathroom Private bathroom, Free toiletries, Bathrobe, Hairdryer
Bedroom Wardrobe or closet
Outdoors Outdoor furniture, Beachfront, Sun terrace, Terrace
Activities Cooking class Additional charge, Themed dinner nights Additional charge, Beach, Snorkelling Additional chargeOff-site, Diving, Windsurfing, Fishing Additional chargeOff-site
Media & Technology Cable channels, CD player, DVD player, Radio, Telephone, TV
Food & Drink Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
Parking Private parking is possible on site (reservation is not needed) and costs US$8 per day., Valet parking, Street parking
Reception services Private check-in/check-out, Concierge service, Tour desk, Currency exchange, 24-hour front desk
Cleaning services Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Allergy-free room, Car hire, Heating, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Outdoor swimming pool Open all year, Pool/beach towels, Sun loungers or beach chairs
Wellness Fitness/spa locker rooms, Personal trainer, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna
Languages spoken English, Spanish

Viceroy Riviera Maya, a Luxury Villa Resort Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children older than 12 years are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed on request. Charges may be applicable.
Accepted payment methods Cash is not accepted Viceroy Riviera Maya, a Luxury Villa Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Hotel Viceroy Riviera Maya Resort

Hotel Viceroy Riviera Maya

Hotel Viceroy Riviera Maya

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Is WiFi available at Viceroy Riviera Maya, a Luxury Villa Resort?

WiFi is available in all areas and is free of charge.

Is there free parking available at Viceroy Riviera Maya, a Luxury Villa Resort?

Private parking is possible on site (reservation is not needed) and costs US$8 per day., Valet parking, Street parking

What are the outdoor activities at Viceroy Riviera Maya, a Luxury Villa Resort

Outdoor furniture, Beachfront, Sun terrace, Terrace

What languages are spoken at Viceroy Riviera Maya, a Luxury Villa Resort?

English, Spanish

What are the general services offered at Viceroy Riviera Maya, a Luxury Villa Resort?

Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Allergy-free room, Car hire, Heating, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Viceroy Riviera Maya, a Luxury Villa Resort?

Pets are allowed on request. Charges may be applicable.

What is the check-in time at Viceroy Riviera Maya, a Luxury Villa Resort?

From 15:00

What is the check-out time at Viceroy Riviera Maya, a Luxury Villa Resort?

Until 12:00

100% real reviews of Viceroy Riviera Maya, a Luxury Villa Resort

If you have any questions regarding the facilities or services provided at Viceroy Riviera Maya, a Luxury Villa Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

10,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
Luxury
Stunning villa
10,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
All of our needs were anticipated, and exceeded.
The property was gorgeous. Very well maintained. The spa was stunning as was the gym. Our room was so calming and pretty. We had a really relaxing time.
I can’t think of anything
10,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
most beautiful experimace thanks to the staff and everyone else in the facility!
exceptional customer service!!!
facility clean and staff most professional!!!
10,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
The perfect high-end romantic stay for couples
This was our second stay, and it was even more amazing than the first. The rainforest vibe feels very private and secluded. The villas are very comfortable and well appointed. Our villa had a beautiful outdoor shower, private pool, plus a large bath inside, and the bed and furnishings were all very comfortable. The nature of the individual accommodations means there’s never many guests around. The service is exceptional in every area. The food is excellent also. And there’s almost never any children around! This is literally the only place we will ever stay on the whole east coast of the Mayan Peninsula.
At times the rave-style music from the neighbouring resort was obtrusive, but only during the day. But it’s difficult to escape that anywhere along this coast.


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