Viceroy Riviera Maya, a Luxury Villa Resort ★★★★★

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Viceroy Riviera Maya, a Luxury Villa Resort | Playa del Carmen | Mexico

Riviera Maya Playa Xcalacoco Fracc 7, 77710 Playa del Carmen, Mexico

➤ Viceroy Riviera Maya, a Luxury Villa Resort | Quintana Roo

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Experience world-class service at Viceroy Riviera Maya, a Luxury Villa Resort
Located on the coast of Xcalacoco Beach 10 minutes outside of Playa del Carmen, this luxury resort and spa situated in the tropical rainforest features a restaurant.

The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Free Wi-Fi is provided and room service is available.

This pet-friendly resort hosts a spa and wellness centre offering a hot tub, steam room, and personal massages. Yoga classes take place on the beach. A gym and outdoor pool are also part of the resort’s facilities. A concierge service is available.

The passenger ferry to Cozumel is less than 15 minutes from Viceroy Riviera Maya. Xcaret Eco Park is less than 20 minutes from the resort.

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Room choices in Viceroy Riviera Maya, a Luxury Villa Resort

Viceroy Riviera Maya, a Luxury Villa Resort Services

Pets Pets are allowed on request. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Parking Private parking is possible on site (reservation is not needed) and costs US$8 per day.
Bathroom Private bathroom Free toiletries Bathrobe Hairdryer, Private bathroom, Free toiletries, Bathrobe, Hairdryer
Bedroom Wardrobe or closet, Wardrobe or closet
Outdoors Outdoor furniture Beachfront Sun terrace Terrace, Outdoor furniture, Beachfront, Sun terrace, Terrace
Activities Cooking class Additional chargeThemed dinner nights Additional chargeBeach Snorkelling Additional chargeOff-siteDiving Windsurfing Fishing Additional chargeOff-site, Cooking class Additional charge, Themed dinner nights Additional charge, Beach, Snorkelling Additional chargeOff-site, Diving, Windsurfing, Fishing Additional chargeOff-site
Media & Technology Cable channels CD player DVD player Radio Telephone TV, Cable channels, CD player, DVD player, Radio, Telephone, TV
Food & Drink Fruits Additional chargeWine/champagne Additional chargeSpecial diet menus (on request) Snack bar Breakfast in the room Bar Minibar Restaurant, Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Minibar, Restaurant
ParkingPrivate parking is possible on site (reservation is not needed) and costs US$8 per day. Street parking Valet parking, Street parking, Valet parking
Reception services Private check-in/check-out Concierge service Tour desk Currency exchange 24-hour front desk, Private check-in/check-out, Concierge service, Tour desk, Currency exchange, 24-hour front desk
Cleaning services Trouser press Additional chargeIroning service Additional chargeDry cleaning Additional chargeLaundry Additional charge, Trouser press Additional charge, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Meeting/banquet facilities Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers Smoke alarms Key card access 24-hour security Safety deposit box, Fire extinguishers, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General Shuttle service Additional chargePet bowls Pet basket Air conditioning Allergy-free room Car hire Heating Facilities for disabled guests Airport shuttle Additional chargeNon-smoking rooms Room service, Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Allergy-free room, Car hire, Heating, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service
Outdoor swimming pool Open all year Pool/beach towels Sun loungers or beach chairs, Open all year, Pool/beach towels, Sun loungers or beach chairs
Wellness Fitness/spa locker rooms Fitness classes Yoga classes Fitness Spa/wellness packages Foot bath Spa lounge/relaxation area Steam room Spa facilities Beauty Services Sun umbrellas Sun loungers or beach chairs Hot tub/Jacuzzi Massage Additional chargeSpa and wellness centre Additional chargeFitness centre Sauna, Fitness/spa locker rooms, Fitness classes, Yoga classes, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna
Languages spoken English Spanish, English, Spanish

Viceroy Riviera Maya, a Luxury Villa Resort Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds Child policiesChildren older than 12 years are welcome.Children 18 years and above will be charged as adults at this property.To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.Cot and extra bed policiesAdult (18+ years)Extra bed upon requestUS$100 per person, per nightPrices for extra beds are not included in the total price, and will have to be paid for separately during your stay.The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.There are no cots available at this property.All extra beds are subject to availability.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed on request. Charges may be applicable.
Cards accepted at this property Cash is not accepted
To consider

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Hotel Viceroy Riviera Maya Resort

Hotel Viceroy Riviera Maya

Hotel Viceroy Riviera Maya

How do I get the best price guarantee for Viceroy Riviera Maya, a Luxury Villa Resort?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Viceroy Riviera Maya, a Luxury Villa Resort. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Viceroy Riviera Maya, a Luxury Villa Resort?

WiFi is available in all areas and is free of charge.

Is there free parking available at Viceroy Riviera Maya, a Luxury Villa Resort?

Private parking is possible on site (reservation is not needed) and costs US$8 per day.

What are the outdoor activities at Viceroy Riviera Maya, a Luxury Villa Resort

Outdoor furniture Beachfront Sun terrace Terrace, Outdoor furniture, Beachfront, Sun terrace, Terrace

What languages are spoken at Viceroy Riviera Maya, a Luxury Villa Resort?

English Spanish, English, Spanish

What are the general services offered at Viceroy Riviera Maya, a Luxury Villa Resort?

Shuttle service Additional chargePet bowls Pet basket Air conditioning Allergy-free room Car hire Heating Facilities for disabled guests Airport shuttle Additional chargeNon-smoking rooms Room service, Shuttle service Additional charge, Pet bowls, Pet basket, Air conditioning, Allergy-free room, Car hire, Heating, Facilities for disabled guests, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Viceroy Riviera Maya, a Luxury Villa Resort?

Pets are allowed on request. Charges may be applicable.

What credit cards are accepted at Viceroy Riviera Maya, a Luxury Villa Resort?

Cash is not accepted

What is the check-in time at Viceroy Riviera Maya, a Luxury Villa Resort?

From 15:00

What is the check-out time at Viceroy Riviera Maya, a Luxury Villa Resort?

Until 12:00

100% real reviews of Viceroy Riviera Maya, a Luxury Villa Resort

If you have any questions regarding the facilities or services provided at Viceroy Riviera Maya, a Luxury Villa Resort, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
Very nice but they can do better. The food is at the restaurant is pretty ordinary so that’s an area that needs to be lo
The tropical feel
The beach , I hated the sand whales at the front and the beach has too many rocks
9,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
We felt cared for and cosseted by amazing staff. Much attention was paid toward the smallest of delights. It is a well r
The staff is amazing. They are receptive and thoughtful. The rooms were incredibly comfortable and clean. The plunge pool was a highlight. Eating by the water was balm for the soul.
9,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
Top Notch Eco Luxury!
We loved the jungle walking path and feeling like we were in a jungle. We loved the outdoor shower and the plunge pool. We loved the welcome we received with little extras! The service details were spectacular! Staff did everything to make sure we were comfortable and relaxed. We visited the spa facilities as well and enjoyed that! It never felt crowded and the animals we saw were a highlight as well!
The price of our room per night was A LOT! I think if I were to pay that much again I would expect a bigger room or a loft to separate beds from next to each other.
9,0
Purpose of trip: Leisure trip
What was the highlight of Viceroy Riviera Maya, a Luxury Villa Resort
The Viceroy is a beautiful hotel set in the loveliest of forests. There is nothing like it anywhere.
The breakfasts were good and, as long as it was not raining, the site was perfect. However, the indoors venue was claustrophobic, cold and dimly lit
As it was frequently cold, there should be some sort of heating in the bedroom and bathroom which would also help to deal with the feeling of damp and cold damp towels. The lighting in the bedroom was poor and, in the bathroom, abysmal. The water pressure in the shower was totally inadequate. Its controls were unfathomable to start with and something needs to be done to stop the cold water running rather hot for some time.

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